“There is only one thing worse than training employees and losing them, and that’s not training them and keeping them” – Zig Ziglar
The world is evolving with each passing day. New technologies, software programs, applications, artificial intelligence are being announced every other day for making human life easier to live. Researchers are also detecting the problem areas as well as answers to ensure the advancement of human beings.
When we talk about organizations, trainings are one of the most imperative means of learning and skill development in a professional’s life. However, there is a sharp difference in learning and knowledge developed in student life and that of professional life.
Communication skill happens to be the most important skill that one can have in this era of cut throat competition. It plays a very pivotal role in organizations since the skill to communicate efficiently is vital for healthy organizational relationships and eventually organizational success. Thus, training in one such skill is a key part of any business, organization or enterprise. Effective communication helps organizations to be creative and function efficiently.
“74% of employees have the feeling that they are missing out on important information at work. – Gallup”
This article talks several benefits executives, employees and employers can get from investing in and taking up a communication training program. Let us understand them one by one…
One of the rewards of undergoing communication skills training is that it would make you aware of the areas that you can work on, apart from the zones where you are already good at. By taking part in such trainings, you will be able to evaluate whether you are great at business writing, or if you need to work on your presentation skills. Most communication training programs have a part where participants are requested to do a self-assessment. This is often done before commencing the training. It is one way for you to become more conscious of your forte and weaknesses as a speaker. Also, discussing the course objectives will result to more awareness onto how others notice you. Moreover, you will get comment/advice from your fellow participants during training that would give you clarity on which areas of communication you are already good at, and which areas you should be working on.
When you advance your communication skills, you are also increasing your worth as a working professional. It can also augment your technical skills, and make you a more irreplaceable part of the organization especially when it comes to addressing employees or overseeing an emergency communication movement. There are not the only skills you will improve on when you participate in a communication training workshop but you’ll also learn non-technical skills like how you express yourself clearly and assuredly and how to listen to others when you take part in important discussions.
Leaders who have good communication skills are able to cooperate and network well with followers, guides and inspire and influence others and are able to carry out other leadership roles efficiently.
One of the challenges of being a manager or leader is managing difficult people and their behaviour. After all, not everyone in the workplace has the same attitude and receptive behaviour. Most professionals may take a disapproval or criticism well, but there are some who wouldn’t accept it at all. There are communication training programs that tackle problematic behaviour management as a module. In this, participants will study the numerous reasons of difficult behaviour, and practical ways of dealing with people who have such attitude. Related skills like listening, and persuading are also taken up for those who participate in such training programs.
Decision making is one of the most significant facets of any business or organization. Training in communication skills plays a pivotal role as it helps leaders as well as managers share their feelings and take decisions cooperatively, in a participative way.
Participating in a communication training program should be advantageous to you as you will better the relationships you have with your colleagues, subordinates and reporting managers in the office. This is possible if you apply the concepts that you learnt from the training program. These are just some benefits that an employee or executive can get from taking up a communication program. These benefits are interlinked - increased self-awareness leads to enhancement in communication skills. With better communication skills, a manager or a staff member should be able to deal in a way with his team members who have difficult behaviour, and this ultimately leads to improved working relationships. Though participating in a communication training course is an investment in itself, it cannot be denied that these returns should make a participant more well-rounded and valued in the organization as communication is a crucial facet of any successful business and organization.
Positive work attitude
Skills grooming for professional growth
Training on communication skills is important as communication forms the basis of healthy work relations and good organizational performance. It is vital to have good communication skills for both leaders and employees to grow and achieve individual and organizational goals, and thus training programs in effective communication skills do the needful!
Also read: Eight ways to master virtual interviews
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